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Sue Smith
456 1st Avenue
Any City, Any State 12345
H: 123-456-7890 W: 123-789-1234
E-Mail: sue@yahoo.com

Objective

To obtain a senior administrative position that utilizes my 9 years of office management experience in the electrical, HVAC, plumbing, and refrigeration contracting industry. 

Experience

Office Manager, January 1991 – Present.
ABC Electric, Any City, Any State
An electrical, HVAC, plumbing, and refrigeration contracting firm serving commercial and residential customers.

• Reporting to the President, responsible for managing day-to-day operations of this 38-employee, $4.5 million company.

• Contributed to growing the company from a staff of 8 to the present staff of 38 employees.

• Interact with customers and outside contractors such as ABC, XYZ, and AAA Construction to schedule work as well as to understand and resolve problems.

• Assign work to field personnel including electricians, service personnel, installers, job foreman and pipe fitters. 

• Track the progress and job costs of multiple projects taking place in an 8-state area.

• Use Peachtree for billing all jobs in the electrical and refrigeration divisions, posting payments and receipts, and processing payroll on a weekly basis.

• Prepare quarterly state reports for unemployment taxes, quarterly federal reports for balancing payroll taxes, and an annual withholding reconciliation for each state the company does business in.

• Write proposals for HVAC and electrical projects that are submitted to potential customers.

• Compose bid letters to generate new business.

• Conduct company meetings to inform staff about issues such as new employee benefits. 

• Write memos and answer incoming calls.

Skills 

Peachtree, Excel, Lotus, and One Write Plus
Scanner, Digital Camera

Memberships

Chamber of Commerce